Commencing operations in 2020, following the nation’s growing call to defund police, MAX-ALTITUDE provides human factors related Crew Resource Management (CRM) training to improve law enforcement performance and effectiveness.

history of crew resource management (crm)

On December 28, 1978, the cockpit flight crew of United Airlines Flight 173 became distracted by a potential landing gear issue and failed to properly monitor the aircraft’s fuel state. While holding for approximately one hour, with the landing gear extended, the co-pilot and flight engineer did not adequately communicate their concern regarding the diminishing fuel supply to the captain. The captain, a highly respected 27-year United veteran, did not properly respond to the low fuel statements made by his cockpit crew. The aircraft eventually lost all engines due to fuel starvation and tragically crashed killing 10 and seriously injuring another 23 onboard.

This accident is considered by many to be one of the most important in aviation history, as it led to the dawning of a new type of pilot training known today as Crew Resource Management (CRM). Now a requirement for airlines, military aviation and NASA, CRM stresses crew communication, teamwork, and other critical human factor skills above the historical rank hierarchy that led to the 1978 disaster. Since its inception, CRM has also been introduced to the medical community, oil and gas industry, nuclear power industry and specialized firefighting teams. MAX-ALTITUDE leads the human factors performance industry by now providing CRM training to law enforcement officers

HOWS DOES CRM TRaining WOrk?

CRM is a set of training procedures for use in environments where human error can have devastating results. The goal of CRM is to empower a team to effectively use all of its available resources and skills to successfully achieve its goals. Why is it important for police officers to use CRM within their organizations? Utilizing CRM skills — decision-making, adaptability/flexibility, mission analysis, communication, leadership, assertiveness and situational awareness — will minimize human errors and strengthen law enforcement organizations’ overall performance. MAX-ALTITUDE’s CRM training improves how police officers interact with the public, builds community trust and enhances respect for the law enforcement profession.

CRM Is a foundational framework that will improve your organization’s performance

we gO BEYOND CRM

Centered upon a CRM foundation, MAX-ALTITUDE’s curriculum focuses on other innovative and proven training that has saved lives in the aviation world. We introduce new concepts to police officers… including threat and error management, cognitive bias, intentional non-compliance, “threats first” brief and the importance of professionalism and mentorship. Our comprehensive training creates a paradigm shift in thought and action, ultimately building a safer law enforcement culture.